Arrogant Authorities, Ailing Airtel

Posted on 4th June, 2022 (Click here to read   First Part   Third Part Fourth  Part Fifth Part ) Dear Gopal , This is further to the first part . My son ( Airtel phone number 9092******) purchased an International Roaming Pack from Airtel on 5/5/2022 for Rs 3997 for his US visit from 7/5/2022 to 23/5/2022. On reaching US on 8th May, he tried to activate the pack. While the pack was partially activated ; he was not able to call as outgoing facility did not work.  He could not even call taxi, as they don't work on WhatsApp. He could not call his parents. He could not call his colleagues in India and US for Official work. He finally had to arrange for another costly SIM there to remain connected. For which he was required to  pay several thousands additionally. This was in addition to  Rs. 3997 paid  to Airtel.  As outgoing was not working; he immediately informed the Airtel Karnataka Officials through emails about the problem with the Subject...

Click here for Part 2   Part 3 Part 4   Part-5 Date Posted: 3/6/2022 To, CEO - Airtel Subject : Complaint No. CCNOR3BLR20220510645858 dated 10/5/2022 about Non functioning/Non refund of International Roaming Pack worth Rs. 3997 and Harassment of a Senior Citizen by Airtel Centre Indore and Nodal Officer MPCG. Dear Gopal Vittal , Request you to kindly go through my  Direct Message to your Expert Service Team at Twitter sent yesterday on 2/6/2022 at 10:15 AM, copied below in italics: Airtel_Presence : By now you must have realised that there are two issues interlinked. One is about Non-refund and another is harassment of a senior citizen who was made to visit five times from May 8 to May 10 in the scorching heat and  was kept waiting endlessly in Indore Office during the period. I wish to talk to the highest authority in Airtel responsible for services about this. Only the highest Authority please. Request you to kindly arrange a call back from her/him today between ...

Posted on 7/6/2022 Click here for previous Parts: 1   2   3   4   To, CEO- Airtel Subject : Non Refund of Rs. 3997 and harassment of a Senior Citizen. Dear Vittal Gopal , This is further to the First , Second , Third and Fourth Part of the Ongoing Presentation on the above subject. Gopal, morally you are so weak that you or anyone from your teams  have not even bothered to acknowledge these open letters addressed to you which are being sent through emails also. But rest assured, even future generations will  also be able to access these blog articles and will analyse your teams' incompetence, arrogance and criminal intent in denying  Consumers' legitimate refunds and denial to take action against harassment of a Senior Citizen by your team at Indore.  Kindly go through the details given below thoroughly to understand how not only Refund has been denied but even harassment of a Senior Citizen has been condoned by the Nodal Officer MPCG. In this c...

Click here to view the Part 1 Click here to view Part 2   Posted on 5/6/2022 To : CEO Airtel Subject : Non Refund of Rs. 3997 and harassment of a Senior Citizen. Dear Gopal Vittal , There seems to be some development since sending you the first and second Part of this ongoing represntation, for better or worse I do not know. Received a message yesterday at 4.05 PM from Twitter Team which is reproduced below in italics: Hi, we have tried calling you multiple times but the calls were unanswered. We want to look into this & get it resolved. That's why, we are calling you please share your preferable time. Thanks, Vikas B. Replied at 4:34 PM with the following message reproduced in bold: On one  hand you are saying you called without seeking my permission on the other hand you are now asking me to advise preferable time. Kindly recall how many times I have requested you all to please call me back. But arrogant authorities never responded. However you may call me on Monday be...